We may request, collect and/or display some of your Personal Information when using the Services. It helps us make the Site better, send you Information, improve content, operate the Services, offer promotions, and customize ads.
When you create an Account, you will provide Information that could be Personal Information, such as the following:
Parking Space Owners
Phone Number (preferably a mobile phone capable of receiving text messages)
PayPal or bank account information (processed via third parties – please see below for more information)
Photo or Google Street View of the parking space listed
User Supplied Information:
Sometimes we ask you to complete surveys, answer questions, and provide other information for us or our partners. If you want to answer us, that’s great! If not, that’s totally fine, too. Though in some instances, you may not be able to access the Services if required information is not provided
IP Address Information and Other Information Collected Automatically:
- When you go to our Site, we automatically receive and record Information from your web browser when you interact with the Services, including your IP address, location, browser or mobile platform, cookie information, and page information you requested.
- Generally, the usage information is collected and used in the aggregate so that we can make the Services better. We treat this information as non-Personal Information, except where required to do so by applicable law.
We send you email and text messages.
In order for us to communicate with you in real-time and most quickly enable a parking space transaction, we need to email and text message you directly. Please be advised that your mobile phone carrier’s text message rates will apply. By using the Service you are giving us permission to send you text messages and emails regarding the transactions you request. We track when you open emails so that we can deliver more interesting emails, keep you entertained, and deliver an out-of-this-world-easy parking rental experience. If you cannot be reached this way, then it will be challenging for you to use the Services. Other than for transactional and Account-related matters, if you don’t want to hear from us, just unsubscribe. (Though we promise to make our informational emails really entertaining!) We will not send you text messages for anything unrelated to the Service you request.
Information Collected Using Cookies (not the baked kind):
- Most browsers have an option to turn off the cookie feature, which prevents your browser from accepting new cookies, as well as allowing you to decide on acceptance of each new cookie. We recommend that you leave cookies active, as they enable you to take advantage of the coolest features of the Services. It’s up to you.
Information Related to Ads and the Use of Web Beacons:
- Third party ads may contribute to your SureSpot fun, so we may serve ‘em up to you on the Site.
- Sometimes the ads are targeted to particular users, sometimes they are based on Personal Information (i.e. location, gender), Services usage patterns of particular users, or your activity on Third Party Services. Sometimes ads are anonymized.
- We like our ads to be effective, so we may deliver a file (known as a “web beacon”) from an ad network to you through the Services. Web beacons allow ad networks to deliver targeted ads and to provide anonymized, aggregated auditing, research and reporting for us and for advertisers, aka better data. Because your mobile or web browser must request these ads and web beacons from the ad network’s servers, these companies can view, edit or set their own cookies, just as if you had requested a web page from their site.
We love data! Let’s be honest, most of the internet is about data. It helps us improve our products and make our Site and the services better. We collect statistical Information about how both unregistered and Account users, collectively, use the Services (“Aggregate Information”). Some of this Information is derived from Personal Information. However, statistical Information is not Personal Information and can’t be tied back to you, your Account or your web browser. Certain non-Personal Information could become Personal Information is aggregated with other pieces of data in a way that enables you to be identifiable. We may at times combine non-personal information with Personal Information to better deliver the Services and special offers and ads to you and also to better understand how our Site and the Services are used. In the event that such data is combined, it will not be shared with third parties.Who do you share my information with?
The services are designed to help you share Information with others, provide you with great content, and have a few chuckles! Sometimes we share information with third parties to accomplish these goals.
IP Address Information:
We collect and store IP address Information, but it’s not made public. Sometimes we share this Information with our partners, service providers and other persons with whom we conduct business, as stated herein.
As stated above, we do not currently collect financial information, as that information is collected and stored by our Payment Processor. However, we may from time to time request and receive some of your financial information from our Payment Processor for the purposes of completing transactions you have initiated through the Services, enrolling you in discount, rebate, and other programs in which you elect to participate, protecting against or identify possible fraudulent transactions, and otherwise as needed to manage our business.
Information You Elect to Share with us:
We tell you how we are using the data when you submit it to us, i.e. use of Site features, response to advertisers, information requests, products or services purchases, survey responses, or other purposes. Some of your activity is public by default, i.e. content you publicly post and some profile information. Account holders have this data associated with them. Unregistered users have anonymous information tracked (such as what pages they have visited) through cookies and stored by us.
If you share Personal Information using certain public features of the Site, or information with us through the use of your Facebook, Foursqure, LinkedIn, Twitter or other Third Party Service (including locational data), other people who see it may share that information without your control or knowledge … so be careful! People will know where you are parked! Be smart about sharing Personal Information through publicly accessible websites and services.
We share Aggregate Information with our partners, service providers and other business partners so they can understand how and how often people use our Services and their services or websites. This facilitates improvements of our Services’ interface with them. In return, these third parties may share aggregate or other non-Personal Information about you that they have independently developed or acquired.
User Profile Information:
We share your username with other users and only the other Personal Information that you elect to share in the Account. Please keep in mind that you will need to share Personal Information with other users in order to complete a parking transaction through the Site.
Information Shared with our Partners:
We work closely with other businesses that sometimes sell or promote products to you through our Services. We will clearly state when one of our partners is associated with a transaction, and we will share your Personal Information that is related to such transactions with that business, unless you have opted out of marketing partner communications during Account registration or through your Account settings.
Information Shared with our Agents:
We employ and contract with people and other entities that perform certain tasks on our behalf and who are under our control (our “Agents”). We may need to share Personal Information with our Agents in order to provide the Services. Unless we tell you differently, our Agents do not have any right to use Personal Information or other Information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of Personal Information with our Agents.
Information Disclosed Pursuant to Business Transfers:
If our business gets acquired, we sell substantially all of our assets, or (gasp!) we go out of business, user Information would be one of the assets that is transferred or acquired by a third party. You acknowledge that this is ok, and that any acquirer of us or our assets may continue to use your Personal Information as set forth in this policy.
Information Disclosed for Our Protection and the Protection of Others… (aka, super-legal data usage):
We also reserve the right to access, read, preserve, and disclose any Information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce these Terms of Service, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect our rights, property or safety, our users and the public. This includes exchanging Information with other companies and organizations for fraud protection and spam/malware prevention.
Information We Share With Your Consent:
Except as set forth above, you will be notified when your Personal Information may be shared with third parties, and you will be able to prevent the sharing of this Information.Really … Is Information About Me Secure?
Your Account is password protected for your privacy and security. Please don’t give out your password, and please sign out of public computers when accessing your Account. We try our best to protect your security, but we can’t guarantee it (sorry … hacking happens!). Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
International Users: we process data in the United States & United States’ data protection laws are different
If you are located outside of the United States, note that the Site is (i) hosted by computer servers in the United States, (ii) processes and stores data in the United States, and (iii) United States federal and state governments, courts, or law enforcement or regulatory agencies may be able to obtain disclosure of your Information through laws applicable in the United States. If you use the Site or Services or share Personal Information with us, then this constitutes your consent to the transfer of your Personal Information outside of your home country, including the United States.Avoid Phishing
Safeguarding your information is important to us and we appreciate your cooperation in doing the same. Identity theft and “phishing” are rampant and problematic. (For more information about phishing, visit the Federal Trade Commission’s website at http://www.ftc.gov.) We will never email you to ask for your password, payment information, credit card, bank account, PayPal account, driver’s license number in a non-secure unsolicited email or phone call.How Do I Access My Information?
If you created an Account, just login and access it through your Account settings. If not, just delete cookies through your web browser settings.Can I Delete My Account?
Yes, it’s totally cool. Just login and delete it through your Account settings. Activity generated prior to deletion will remain stored by us and may be publicly accessible. The fact that you got the money parking spot within a ½ mile walk of the stadium may be retained for posterity.Children’s Privacy
This Site is not directed to individuals under 13 years old. We do not knowingly collect Personal Information from individuals under 13. If you are driving looking for a parking space and you are 13 years old or under, you’ve got bigger problems.Compliance with Law
If you do, then please email us directly at firstname.lastname@example.org. We’ll do our best to resolve it.